My Bluetooth mouse, for instance, doesn’t turn off automatically, so if it’s anywhere in the room – even in a drawer – it will “connect” to my PC. The solution in this case is simple: unplug the USB mouse and turn off your Bluetooth mouse if you have one. It’s not super-common, but there are laptop models out there that automatically switch off your touchpad when you connect an external mouse. (Sometimes the latest drivers appear here before they get to the HP support page.) 3. Once you’ve found the driver pack you need, you can either download it at the above link or go to the HP FTP server () and get the correct drivers. Some plucky users found that the problem stemmed from the serial IO drivers (that let the laptop communicate with external devices, including the touchpad), which were out of date. There’s an issue that’s been specifically affecting HP laptop users on more recent versions of Windows 10. To enable your touchpad, press the WIN key, then type Touchpad and go to “Touchpad settings.” Once here, make sure the touchpad button is set to “On.” Also, make sure that the cursor speed isn’t set to “0” for some strange reason. (This could have happened when you connected an external mouse, for example.) Luckily, Windows laptops have a dedicated Touchpad setting hidden away in the Windows 10 Settings app. It may seem obvious, but there’s a possibility that your touchpad isn’t switched on within Windows settings. Also, the following fixes are for laptops running Windows OS.

NOTE: you’ll need an external mouse or touchscreen to go through some of these tips. Here’s our collection of tips on how to fix a malfunctioning touchpad (starting with the simplest). But if your touchpad stops working while you’re on the move or in another situation when you don’t have a spare mouse handy, you can end up stranded.ĭon’t start training yourself to use Windows with only a keyboard just yet. The touchpad is an age-old feature, having long since replaced the “pointing stick” (or what I liked to call the “nipple”) as the standardized alternative to mouse control on a laptop.

Hp touchpad not scrolling